NOC 14101 job description: receptionist duties and responsibilities
- Greet people coming into offices and other establishments, direct them to the appropriate contacts or services, provide general information in person and by phone, and may perform clerical duties and maintain front desk security and security access lists
- Schedule appointments, using manual or computerized systems
- Record bookings, handle credit card checks, receive payment, issue receipts.
- Interview patients to obtain and process information required to provide hospital and medical services
- Greet patients, schedule appointments, using manual or computerized systems, receive and record payment for services, and direct patients to appropriate areas.
- Operate a telephone system or switchboard to answer, screen and forward telephone calls, take messages and provide information as required, and may perform clerical duties
- Answer telephones and record and relay messages.
- Operate telephone systems to advance and complete customers' telephone calls such as long distance, pay telephone, mobile radio/telephone and person to person calls, arrange teleconferences, provide relay phone service to persons with disabilities, and may calculate and record billing information.
Job titles under NOC 14101
See every job title and its code in the A–Z job title index, or all TEER 4 jobs.
Is NOC 14101 eligible for Express Entry?
Not through the Federal Skilled Worker Program, Canadian Experience Class or Federal Skilled Trades Program, which all need TEER 0 to 3. Some provincial nominee streams and federal pilots accept TEER 4 jobs, so check your province's current list.
| Program | TEER check | Why |
|---|---|---|
| Federal Skilled Worker | Not eligible | TEER 4 is outside TEER 0 to 3 |
| Canadian Experience Class | Not eligible | TEER 4 is outside TEER 0 to 3 |
| Federal Skilled Trades | Not a listed trade | Only certain trade groups qualify. Check IRCC |
| Spouse's open work permit | Not eligible | TEER 4 and 5 do not qualify. SOWP rules |
Category-based draws: NOC 14101 is not on any category-based selection list (checked 2026-10-16). Under NOC 2016, TEER 4 was skill level C ("NOC C").
Category-based Express Entry draws and provincial nominee programs use their own occupation lists. Check the current lists on IRCC's Express Entry page and provincial nominee page.
NOC 14101: common questions
What is NOC 14101?
NOC 14101 is the code for receptionists in Canada's National Occupational Classification (NOC 2021). Its first digit, 1, is the broad category and its second digit, 4, is the TEER level. Immigration forms, job offers and LMIA applications use this five-digit code.
What TEER is NOC 14101?
NOC 14101 is TEER 4. Occupations that usually need a high school diploma or several weeks of on-the-job training. Under the older NOC 2016 system, TEER 4 lines up with skill level C.
Is NOC 14101 eligible for Express Entry and PR?
Not through the Federal Skilled Worker Program, Canadian Experience Class or Federal Skilled Trades Program, which all need TEER 0 to 3. Some provincial nominee streams and federal pilots accept TEER 4 jobs, so check your province's current list.
Is NOC 14101 in a category-based Express Entry draw?
No. As of IRCC's list dated 2026-10-16, NOC 14101 is not in any category-based selection list (healthcare, STEM, trades, education, transport and others). You can still be invited in general and program-specific draws.
Is NOC 14101 eligible for a spousal open work permit (SOWP)?
No. For applications made since January 21, 2025, only TEER 0 and 1 jobs and a list of selected TEER 2 and 3 occupations qualify, and NOC 14101 is not on that list (IRCC page modified 2026-06-12).
What is the NOC code for a receptionist?
Receptionist is listed under NOC 14101, receptionists. The job title alone does not decide your code: your duties should match the main duties of NOC 14101.
How do I know if NOC 14101 is my NOC code?
Compare what you actually do with the main duties listed for NOC 14101, not just your job title. IRCC expects your duties to match the lead statement and most of the main duties of the code you choose. If they fit another code better, use that one. You can paste your duties into nocfinder to see how they line up, duty by duty.
Source: ESDC NOC 2021 · IRCC program pages. Not legal advice.