NOC 12010 job description: records office supervisor duties and responsibilities
- Coordinate, assign and review the work of clerks engaged in the following duties: word processing; record keeping and filing; operating telephones and switchboards; data entry; desktop publishing; and other activities involving general office and administrative skills
- Establish work schedules and procedures and coordinate activities with other work units or departments
- Resolve work-related problems and prepare and submit progress and other reports
- Train workers in job duties, safety procedures and company policies
- Requisition supplies and materials
- Ensure smooth operation of office equipment and machinery, and arrange for maintenance and repair work
- May perform the same duties as workers supervised.
Job titles under NOC 12010
See every job title and its code in the A–Z job title index, or all TEER 2 jobs.
Is NOC 12010 eligible for Express Entry?
By TEER, yes. TEER 2 is inside the TEER 0 to 3 range that the Federal Skilled Worker Program and Canadian Experience Class accept. You still need qualifying work experience, language test results and enough CRS points to get an invitation. Category-based draws and provincial nominee programs use their own occupation lists.
| Program | TEER check | Why |
|---|---|---|
| Federal Skilled Worker | TEER qualifies | TEER 2 is within TEER 0 to 3 |
| Canadian Experience Class | TEER qualifies | TEER 2 is within TEER 0 to 3 |
| Federal Skilled Trades | Not a listed trade | Only certain trade groups qualify. Check IRCC |
| Spouse's open work permit | Not eligible | Not on IRCC's TEER 2–3 list. SOWP rules |
Category-based draws: NOC 12010 is not on any category-based selection list (checked 2026-10-16). Under NOC 2016, TEER 2 was skill level B ("NOC B").
Category-based Express Entry draws and provincial nominee programs use their own occupation lists. Check the current lists on IRCC's Express Entry page and provincial nominee page.
NOC 12010: common questions
What is NOC 12010?
NOC 12010 is the code for supervisors, general office and administrative support workers in Canada's National Occupational Classification (NOC 2021). Its first digit, 1, is the broad category and its second digit, 2, is the TEER level. Immigration forms, job offers and LMIA applications use this five-digit code.
What TEER is NOC 12010?
NOC 12010 is TEER 2. Occupations that usually need a college program of two to three years or an apprenticeship of two to five years, or that carry supervisory or significant safety responsibilities. Under the older NOC 2016 system, TEER 2 lines up with skill level B.
Is NOC 12010 eligible for Express Entry and PR?
By TEER, yes. TEER 2 is inside the TEER 0 to 3 range that the Federal Skilled Worker Program and Canadian Experience Class accept. You still need qualifying work experience, language test results and enough CRS points to get an invitation. Category-based draws and provincial nominee programs use their own occupation lists.
Is NOC 12010 in a category-based Express Entry draw?
No. As of IRCC's list dated 2026-10-16, NOC 12010 is not in any category-based selection list (healthcare, STEM, trades, education, transport and others). You can still be invited in general and program-specific draws.
Is NOC 12010 eligible for a spousal open work permit (SOWP)?
No. For applications made since January 21, 2025, only TEER 0 and 1 jobs and a list of selected TEER 2 and 3 occupations qualify, and NOC 12010 is not on that list (IRCC page modified 2026-06-12).
What is the NOC code for a records office supervisor?
Records office supervisor is listed under NOC 12010, supervisors, general office and administrative support workers. The job title alone does not decide your code: your duties should match the main duties of NOC 12010.
How do I know if NOC 12010 is my NOC code?
Compare what you actually do with the main duties listed for NOC 12010, not just your job title. IRCC expects your duties to match the lead statement and most of the main duties of the code you choose. If they fit another code better, use that one. You can paste your duties into nocfinder to see how they line up, duty by duty.
Source: ESDC NOC 2021 · IRCC program pages. Not legal advice.