NOC 64312: Airline ticket and service agents

NOC 64312 is the NOC 2021 unit group for airline ticket and service agents, with job titles such as airline ticket agent, counter services agent - airline and customer service agent - airline. It is a TEER 4 occupation in broad category 6, sales and service occupations.

TEER 4Broad category 6NOC 2021

Decode the code

Pick a level to see what each digit means.

64312

Unit group 64312: airline ticket and service agents. This is the code you put on your application.

NOC 64312 job description: airline ticket agent duties and responsibilities

  • Help customers plan travel time and routes, prepare and issue tickets, assign seats, prepare boarding passes, check baggage, attend boarding gates
  • Assist pre-boarding passengers and provide information on fares and flight schedules and routes
  • Trace lost, delayed or misdirected baggage for customers.
  • Weigh cargo and compute freight costs, calculate charges for services and insurance, process bills of lading, cargo manifests and other documents
  • Trace lost or misdirected cargo and maintain shipping and other records
  • Complete pre-flight documents regarding passenger and cargo load, catering count, special requests and other flight information
  • Relay operational messages to operations control and downline stations
  • Calculate load weights for compartments of aircraft using charts and computers
  • Plan load to distribute and balance cargo.
  • Reserve seats for tour companies, travel agencies, wholesalers and the general public using computerized systems
  • Provide information on airline passengers and process mileage points.

Job titles under NOC 64312

See every job title and its code in the A–Z job title index, or all TEER 4 jobs.

Is NOC 64312 eligible for Express Entry?

Not through the Federal Skilled Worker Program, Canadian Experience Class or Federal Skilled Trades Program, which all need TEER 0 to 3. Some provincial nominee streams and federal pilots accept TEER 4 jobs, so check your province's current list.

Federal program TEER requirements for NOC 64312
ProgramTEER checkWhy
Federal Skilled WorkerNot eligibleTEER 4 is outside TEER 0 to 3
Canadian Experience ClassNot eligibleTEER 4 is outside TEER 0 to 3
Federal Skilled TradesNot a listed tradeOnly certain trade groups qualify. Check IRCC
Spouse's open work permitNot eligibleTEER 4 and 5 do not qualify. SOWP rules

Category-based draws: NOC 64312 is not on any category-based selection list (checked 2026-10-16). Under NOC 2016, TEER 4 was skill level C ("NOC C").

Category-based Express Entry draws and provincial nominee programs use their own occupation lists. Check the current lists on IRCC's Express Entry page and provincial nominee page.

NOC 64312: common questions

What is NOC 64312?

NOC 64312 is the code for airline ticket and service agents in Canada's National Occupational Classification (NOC 2021). Its first digit, 6, is the broad category and its second digit, 4, is the TEER level. Immigration forms, job offers and LMIA applications use this five-digit code.

What TEER is NOC 64312?

NOC 64312 is TEER 4. Occupations that usually need a high school diploma or several weeks of on-the-job training. Under the older NOC 2016 system, TEER 4 lines up with skill level C.

Is NOC 64312 eligible for Express Entry and PR?

Not through the Federal Skilled Worker Program, Canadian Experience Class or Federal Skilled Trades Program, which all need TEER 0 to 3. Some provincial nominee streams and federal pilots accept TEER 4 jobs, so check your province's current list.

Is NOC 64312 in a category-based Express Entry draw?

No. As of IRCC's list dated 2026-10-16, NOC 64312 is not in any category-based selection list (healthcare, STEM, trades, education, transport and others). You can still be invited in general and program-specific draws.

Is NOC 64312 eligible for a spousal open work permit (SOWP)?

No. For applications made since January 21, 2025, only TEER 0 and 1 jobs and a list of selected TEER 2 and 3 occupations qualify, and NOC 64312 is not on that list (IRCC page modified 2026-06-12).

What is the NOC code for an airline ticket agent?

Airline ticket agent is listed under NOC 64312, airline ticket and service agents. The job title alone does not decide your code: your duties should match the main duties of NOC 64312.

How do I know if NOC 64312 is my NOC code?

Compare what you actually do with the main duties listed for NOC 64312, not just your job title. IRCC expects your duties to match the lead statement and most of the main duties of the code you choose. If they fit another code better, use that one. You can paste your duties into nocfinder to see how they line up, duty by duty.

Source: ESDC NOC 2021 · IRCC program pages. Not legal advice.