NOC 62023 job description: customer service representatives supervisor - financial services duties and responsibilities
- Supervise, coordinate, assign and review the work of clerks engaged in the following duties: providing information and customer service; and serving customers in banks, trust companies and other financial institutions
- Examine and verify accuracy of work and authorize routine deposits and withdrawals
- Establish work schedules and procedures
- Coordinate activities with other work units or departments
- Resolve work-related problems and prepare and submit progress and other reports
- Identify training needs and train workers in job duties and company policies
- Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
- May perform the same duties as workers supervised.
- Supervise, coordinate, assign, and review the work of clerks and agents engaged in conducting surveys and interviews, collecting and compiling statistics, providing information and customer service, and writing correspondence including emails and preparing materials
- Establish work schedules and procedures
- Coordinate activities with other units and departments
- Prepare and submit progress reports and other documentation
- Identify training needs and train workers in job duties and company policies
- Ensure the smooth operation of computer systems and equipment and arrange for maintenance and repair work
- May perform the same duties as workers supervised.
Job titles under NOC 62023
See every job title and its code in the A–Z job title index, or all TEER 2 jobs.
Is NOC 62023 eligible for Express Entry?
By TEER, yes. TEER 2 is inside the TEER 0 to 3 range that the Federal Skilled Worker Program and Canadian Experience Class accept. You still need qualifying work experience, language test results and enough CRS points to get an invitation. Category-based draws and provincial nominee programs use their own occupation lists.
| Program | TEER check | Why |
|---|---|---|
| Federal Skilled Worker | TEER qualifies | TEER 2 is within TEER 0 to 3 |
| Canadian Experience Class | TEER qualifies | TEER 2 is within TEER 0 to 3 |
| Federal Skilled Trades | Not a listed trade | Only certain trade groups qualify. Check IRCC |
| Spouse's open work permit | Not eligible | Not on IRCC's TEER 2–3 list. SOWP rules |
Category-based draws: NOC 62023 is not on any category-based selection list (checked 2026-10-16). Under NOC 2016, TEER 2 was skill level B ("NOC B").
Category-based Express Entry draws and provincial nominee programs use their own occupation lists. Check the current lists on IRCC's Express Entry page and provincial nominee page.
NOC 62023: common questions
What is NOC 62023?
NOC 62023 is the code for customer and information services supervisors in Canada's National Occupational Classification (NOC 2021). Its first digit, 6, is the broad category and its second digit, 2, is the TEER level. Immigration forms, job offers and LMIA applications use this five-digit code.
What TEER is NOC 62023?
NOC 62023 is TEER 2. Occupations that usually need a college program of two to three years or an apprenticeship of two to five years, or that carry supervisory or significant safety responsibilities. Under the older NOC 2016 system, TEER 2 lines up with skill level B.
Is NOC 62023 eligible for Express Entry and PR?
By TEER, yes. TEER 2 is inside the TEER 0 to 3 range that the Federal Skilled Worker Program and Canadian Experience Class accept. You still need qualifying work experience, language test results and enough CRS points to get an invitation. Category-based draws and provincial nominee programs use their own occupation lists.
Is NOC 62023 in a category-based Express Entry draw?
No. As of IRCC's list dated 2026-10-16, NOC 62023 is not in any category-based selection list (healthcare, STEM, trades, education, transport and others). You can still be invited in general and program-specific draws.
Is NOC 62023 eligible for a spousal open work permit (SOWP)?
No. For applications made since January 21, 2025, only TEER 0 and 1 jobs and a list of selected TEER 2 and 3 occupations qualify, and NOC 62023 is not on that list (IRCC page modified 2026-06-12).
What is the NOC code for a customer service representatives supervisor - financial services?
Customer service representatives supervisor - financial services is listed under NOC 62023, customer and information services supervisors. The job title alone does not decide your code: your duties should match the main duties of NOC 62023.
How do I know if NOC 62023 is my NOC code?
Compare what you actually do with the main duties listed for NOC 62023, not just your job title. IRCC expects your duties to match the lead statement and most of the main duties of the code you choose. If they fit another code better, use that one. You can paste your duties into nocfinder to see how they line up, duty by duty.
Source: ESDC NOC 2021 · IRCC program pages. Not legal advice.