NOC 14404 job description: 911 dispatcher duties and responsibilities
- Receive requests for emergency assistance or service and contact ambulances, police and fire departments, tow-trucks, and utility crews
- Process and transmit information and instructions to coordinate the activities of vehicle operators, crews and equipment using a variety of computer-aided communications and dispatching equipment
- Dispatch personnel according to written schedules and work orders, or as required by emergency situations
- Advise vehicle operators of route and traffic problems such as construction, accidents, congestion, weather conditions, weight and size restrictions and other information
- Operate radio equipment to communicate with ships, aircraft, mining crews, offshore oil rigs, logging camps and other remote operations
- Monitor personnel workloads and locations
- Maintain vehicle operator work records using computerized or manual methods and ensure time sheets and payroll summaries are completed accurately
- Maintain computer and manual records of mileage, fuel use, repairs and other expenses, and generate reports.
Job titles under NOC 14404
See every job title and its code in the A–Z job title index, or all TEER 4 jobs.
Is NOC 14404 eligible for Express Entry?
Not through the Federal Skilled Worker Program, Canadian Experience Class or Federal Skilled Trades Program, which all need TEER 0 to 3. Some provincial nominee streams and federal pilots accept TEER 4 jobs, so check your province's current list.
| Program | TEER check | Why |
|---|---|---|
| Federal Skilled Worker | Not eligible | TEER 4 is outside TEER 0 to 3 |
| Canadian Experience Class | Not eligible | TEER 4 is outside TEER 0 to 3 |
| Federal Skilled Trades | Not a listed trade | Only certain trade groups qualify. Check IRCC |
| Spouse's open work permit | Not eligible | TEER 4 and 5 do not qualify. SOWP rules |
Category-based draws: NOC 14404 is not on any category-based selection list (checked 2026-10-16). Under NOC 2016, TEER 4 was skill level C ("NOC C").
Category-based Express Entry draws and provincial nominee programs use their own occupation lists. Check the current lists on IRCC's Express Entry page and provincial nominee page.
NOC 14404: common questions
What is NOC 14404?
NOC 14404 is the code for dispatchers in Canada's National Occupational Classification (NOC 2021). Its first digit, 1, is the broad category and its second digit, 4, is the TEER level. Immigration forms, job offers and LMIA applications use this five-digit code.
What TEER is NOC 14404?
NOC 14404 is TEER 4. Occupations that usually need a high school diploma or several weeks of on-the-job training. Under the older NOC 2016 system, TEER 4 lines up with skill level C.
Is NOC 14404 eligible for Express Entry and PR?
Not through the Federal Skilled Worker Program, Canadian Experience Class or Federal Skilled Trades Program, which all need TEER 0 to 3. Some provincial nominee streams and federal pilots accept TEER 4 jobs, so check your province's current list.
Is NOC 14404 in a category-based Express Entry draw?
No. As of IRCC's list dated 2026-10-16, NOC 14404 is not in any category-based selection list (healthcare, STEM, trades, education, transport and others). You can still be invited in general and program-specific draws.
Is NOC 14404 eligible for a spousal open work permit (SOWP)?
No. For applications made since January 21, 2025, only TEER 0 and 1 jobs and a list of selected TEER 2 and 3 occupations qualify, and NOC 14404 is not on that list (IRCC page modified 2026-06-12).
What is the NOC code for a 911 dispatcher?
911 dispatcher is listed under NOC 14404, dispatchers. The job title alone does not decide your code: your duties should match the main duties of NOC 14404.
How do I know if NOC 14404 is my NOC code?
Compare what you actually do with the main duties listed for NOC 14404, not just your job title. IRCC expects your duties to match the lead statement and most of the main duties of the code you choose. If they fit another code better, use that one. You can paste your duties into nocfinder to see how they line up, duty by duty.
Source: ESDC NOC 2021 · IRCC program pages. Not legal advice.